Résumé

Experience

UI/UX Developer at Better Business Bureau (BBB)

Since June 2022

I work with a remote, cross-functional team to launch mixed-methods user research studies on a nonprofit website with millions of annual visitors. My responsibilities include qualitative research studies, such as usability tests and user interviews, and quantitative research studies, such as A/B and multivariate tests.
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Website Support Tech Lead at Enspire for Enterprise

November 2020 - May 2022

I led a remote website modifications and quality assurance team in supporting thousands of franchise and multi-location business websites, including Flooring America, World Gym, Landstar, Four Seasons Sunrooms, Tenet Healthcare, and more.
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Front End Web Developer at Web.com

September 2014 - October 2020

I designed, created, and supported small business websites built on a proprietary content management system (CMS) for franchisees in the wholesale hardware distribution and home flooring industries.
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Education

Master of Science in Human-computer Interaction

Issued by Iowa State University in 2015

Bachelor of Arts in Computer Technology (Design Track)

Issued by Arcadia University in 2013

Certifications

Certified Professional in Accessibility Core Competencies (CPACC)

Issued by International Association of Accessibility Professionals (IAAP) in 2023

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UX Certificate

Issued by Nielsen Norman Group (NN/g) in 2020

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